Questions

Frequently Asked Questions

General

What's the best way to reach the team?

Email is preferred for anything escrow-related since it keeps a clear paper trail. For anything urgent, call or text - we respond within business hours, generally 9am-5pm.

Seller FAQs

Do I need to stage my home?

We recommend staging the main living areas and primary bedroom at minimum. Keep holiday decor down before listing photos are taken, and secure valuables before showings begin.

How often will I hear from the team while my home is listed?

You'll get a weekly seller report on showings, feedback, and market activity while your home is on the market.

Do I need to move out before closing?

You're welcome to stay in the property until the day before closing in most transactions.

Buyer FAQs

Do I need to be pre-qualified before we start looking at homes?

Yes - getting pre-qualified first tells us (and sellers) what you can actually afford, and makes your offer stronger when you find the right home.

What's earnest money, and is it the same as my down payment?

Earnest money is a deposit - usually 1%-3% of the purchase price - paid shortly after your offer is accepted to show you're serious. It's separate from your down payment and gets credited toward your purchase at closing.

How long does closing usually take?

Most purchases close in about 30 days from an accepted offer, though timing can vary by lender and financing type.

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